Uploading assets — Help

Assets are your individual files: an image, a map, an audio track, a VTT export. You upload them to your library first, then bundle them into products to sell. Which file types we accept, and how big they can be, is in What files you can upload.

Upload your files

Open Dashboard → Assets. Drop files or whole folders anywhere on the page, or use the Upload menu and choose File or Folder. Files go into the folder you're viewing.

Uploads keep running while you move around the dashboard, and the upload tray shows their progress. Closing the tab stops them, except for files over 100 MB: if the tab closes partway through one, the tray offers "Resume upload?" when you come back (for up to 24 hours). Pick the same file again to carry on.

Your asset library, with your folders on the left.

Processing

After a file uploads, we check it. Images, video and audio also get previews and automatic tags, so they turn up in the right searches. Other files (ZIPs, PDFs, 3D models, VTT exports and so on) go through our file checks only.

Each asset shows where it's at: Processing while we work on it, Ready once you can add it to a product, or Failed if we couldn't accept it. Failed files collect under the Needs attention button at the top of your library. Open one to see why it failed.

Assets don't carry a price of their own. You set the price on the product that bundles them.

Folders

Press New folder in your library to make one. Drop a folder from your computer and we recreate its folders for you. When a buyer downloads a whole product as a ZIP, its folders follow the ones in your library.

Along the top, Library shows everything, Unused shows files that aren't in a product yet, and Archived shows files you've archived. To archive a file, right-click it and choose Archive. That also takes it out of any products it's in, though buyers who already have it keep it. Restore brings it back.

Replacing a file

To swap in a fixed version of a file, upload the new one with the same name into the same folder. It becomes a new version of the file rather than a second copy, and buyers get it once it passes our checks. If you'd archived the old file, the upload brings it back. Replacing a file has the details.

Importing from Google Drive

Press Google Drive next to the Upload menu. The first time, Google asks you to sign in and allow access, and we ask you to confirm you have the rights to the files you're bringing in (Confirm and import). Then pick up to 50 files in Google's picker. They import into the folder you're viewing, and the upload tray shows their progress.

Drive import takes files, not folders. To bring a whole folder across, download it from Drive and drop it into your library.